Account Request Form :: Step 1

Please review the Channel Key to make sure you are in the correct place. RC uses different processes & entry points for different channel customers.

This site is used for RC Parts business customers.

Begin by choosing your Channel, then enter your SAP Customer Code and email address:

A Customer Parent Code is typically a legacy 6-7 digit # used by Carrier Corporation, Replacement Components Division, for your distributor. The number can be found on any existing invoice typically your Sold-To customer #.

Each of the applications below is closely tied to the accounting system RC used for your company. For this reason, not all options are available.

If you do not know this # or it does not allow you to continue, send your company name, address and contact information to [email protected]. If you have an RC Invoice, then send that also.

CBP/US & CBP/CanadaCarrier, Bryant, Payne - CustomersWarranty Applications - Core Return, Extended Warranty
POM500 Credit Requests
Parts Marketing Funds
Carrier Commerical ServiceCCS Services Customers
CCRPCarrier Commercial Refrigeration Partners
InternationalInternational CustomersPOM500 Credit Requests
ICP/FAST/US*ICP/FAST US*Parts Market Funds only
ICP/FAST/Canada*International Comfort Products Canada Only*Parts Market Funds only does not handle Damage, Return Materials or Overages
Contact RC Customer Service
More information about other processes & Return Materials processes are available here.

  • Core Return
  • Credit Requests
  • Extended Warranty
  • Marketing Funds

* RSM must approve Market Funds requests. Contact your RSM (Regional Sales Manager) for more info.

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